Physiotherapy · Bayside, Melbourne

Physiotherapy for everyday movement, sport and recovery.

A friendly clinic for muscle, joint and spinal problems. Book any time of day: our AI receptionist answers when the team is with patients.

What we see people for

Services

Muscle, joint & spine

Assessment and treatment for back, neck, shoulder, hip, knee and other everyday aches and strains.

Sports & running

Help with sport and running injuries, and planning a sensible return to activity.

After surgery

Rehabilitation programs after surgery, once your surgeon has cleared you to start.

Work injuries

Physiotherapy for work-related injuries, including WorkCover claims.

Women's health

Women's health physiotherapy with a dedicated physio on Tuesdays and Thursdays.

Your first visit

What to expect

No referral needed. Your first consultation is 45 minutes; follow-ups are 30.

We listen

Your physio asks about the problem, your history and what you want to get back to doing.

We examine

A hands-on assessment so we understand what's going on.

We agree a plan

We explain what we found and agree the next steps together.

Please bring any scans or letters, wear comfortable clothing, and arrive about 5 minutes early.

Paying for your visit

Funding options

Mention how you'll be paying when you book, so we can check what paperwork is needed.

Private health

Extras cover, with claims processed at the visit for eligible policies. Amounts depend on your own policy.

Medicare plans

A GP Chronic Disease Management plan may help with part of the cost. Your GP and Medicare decide eligibility.

WorkCover, TAC & DVA

Claims need a claim number and approval before treatment. Check with your insurer or case manager first.

NDIS & self-funded

NDIS funding depends on your plan. You're also welcome to pay for your own visits.

Our team

Three kinds of physio

This is a demo, so we don't show individual practitioners. When you book you can ask for the type that suits you, or take the first available time.

General physio

Everyday muscle, joint and spinal problems, six days a week.

Sports physio

Sport and running injuries and return-to-activity planning.

Women's health physio

Available Tuesdays and Thursdays.

Find us

Hours & location

In the Bayside area of Melbourne, near Sandringham and Brighton. This demo clinic has no published street address or phone number.

Free street parking nearby, a short walk from the train line, step-free access.

Monday – Friday8 am – 6 pm
Saturday8 am – 12 noon
Sunday & public holidaysClosed

Our AI receptionist can book appointments and take messages outside these hours too.

Questions

FAQ

Do I need a referral?

No, you can book directly. Some funding types, like WorkCover or a Medicare plan, have their own paperwork, so mention yours when you book.

Can I choose my physio?

You can ask for a general, sports or women's health physio. We'll book the first suitable time for that type.

How long is an appointment?

45 minutes for a first consultation and 30 minutes for a follow-up.

What if I need to cancel?

Please give at least 24 hours' notice so someone else can take the time.

Can the receptionist tell me what's wrong?

No. Only a physiotherapist can assess you, at an appointment. The AI receptionist can book one for you.

Meet the receptionist

An AI that answers the phone when we can't.

Physios are hands-on with patients most of the day. Our AI receptionist picks up straight away, so nobody waits on hold or gets voicemail.

It can
  • Find and book appointments
  • Change or cancel a booking
  • Answer questions about the clinic
  • Take a message for the team
It won't
  • Give medical or treatment advice
  • Quote fees
  • Replace a conversation with your physio

Tap the round button in the corner of the screen to start. It's an AI, calls may be recorded, and demo bookings aren't real.

In an emergency call 000. That includes chest pain, trouble breathing, signs of a stroke, a serious head injury, or loss of bladder or bowel control. For distress, call Lifeline on 13 11 14.